Résumé
Facility Solutions Group
Inside Sales Coordinator
2022 - Present
Handled inbound sales inquiries, offering product details, pricing, and technical support to customers like Ulta, Sephora, Circle K, and Gold’s Gym.
Processed sales orders, quotes, & purchase orders, ensuring accuracy and timely fulfillment in collaboration with warehouse & logistics teams.
Developed & maintained detailed product knowledge of lighting solutions, electrical components, & industry standards to effectively recommend tailored products & solutions.
Collaborated with external sales reps, engineers, & project managers to ensure product specifications and orders were aligned with client requirements.
Processed returns, exchanges, & warranty claims, ensuring a smooth & professional resolution to customer issues.
Internal Communications Specialist
2020 - 2022
Developed & executed internal communication strategies to enhance employee engagement, inform staff about company initiatives, & foster a positive organizational culture.
Created compelling written content, including articles, newsletters, intranet updates, email campaigns, & internal announcements, ensuring messages were clear, consistent, & aligned with company goals.
Managed internal communications channels, including the company intranet, social platforms, & internal blogs, ensuring content was regularly updated & accessible to all employees.
Partnered with HR, leadership teams, & other departments to craft communications around policy updates, training programs, & corporate changes, ensuring smooth transitions and clarity.
Human Resources & Training
2018 - 2020
Managed daily HR administrative functions, including employee records, benefits administration, onboarding, & compliance with labor laws & corporate policies.
Implemented & maintained HRIS (Human Resources Information Systems) to manage employee data, track training certifications, & ensure accuracy in payroll & performance reviews.
Managed employee engagement initiatives, including surveys, feedback sessions, & recognition programs to foster a positive work environment & improve retention.
Freelance Digital Marketing
Digital Marketing & Web Design
2023 - Present
Designed & developed responsive, user-friendly websites aligned with clients' brand identities, ensuring a seamless user experience & strong performance across all devices.
Collaborated with clients to define brand messaging, create visually appealing graphics, & write compelling copy for websites & social media.
Provided ongoing website maintenance, content updates, & optimization to ensure optimal performance, security, & SEO visibility.
Built tailored marketing plans based on target audience analysis, business goals, & budget considerations to drive growth and engagement.
Owner, Vintage & Sustainable Personal Stylist
Indigo Bronco
2024 - Present
Curated personalized, sustainable fashion wardrobes for clients, focusing on vintage, second-hand, & eco-friendly brands to promote a more conscious approach to fashion.
Sourced unique vintage pieces, helping clients find their personal style with high-quality, timeless items that align with their values & aesthetic.
Educated clients on garment care, upcycling, & mindful consumption to extend the life of their clothing & reduce their overall environmental footprint.
Austin Independent Music
Co-owner, Local Music Promotion & Booking
2020 - 2023
Booked & promoted live music events featuring Austin-based independent artists across local venues & DIY spaces.
Cultivated strong relationships within Austin’s local ecosystem, including artists, venues, sound engineers, & art collectives.
Handled booking negotiations between artists & venues, including performance fees, show logistics.
Executed grassroots promotion strategies through social media, word-of-mouth, local media, and partnerships with businesses and collectives to drive attendance.
Established and maintained a successful monthly showcase at Hotel Vegas, consistently drawing a strong crowd.